MatDespatch Help Center
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MatDespatch makes it easier for businesses to ship!
Can I Get Business Tips From MatDespatch?
We are always looking for ways to make everything easier for our customers so we have set up and we regularly update our blog to help our customers, whether you are an individual or a business that's looking for help. Check out the MatDespatch Blog here! You can always get in touch with us to suggest resources we should publish next! :)
How do I use matdespatch.com for my business?
You can sign up as a customer for free, upon log in, simply choose account type as Business. If you need a credit term, you can simply add your credit card and continue using our services immediately. We will charge your credit card on weekly basis. Visit matdespatch.com Click sign up for free Fill up your full name, email address and mobile no. Check your email inbox for password (do check in your SPAM box). Log in with your email and password at app.matdespatch.com. Get to
Have a lot of shipments to key in? Use our bulk shipment tool to save time. Go to your account dashboard. Click on contact at menu on the left side Click on import at the top corner on the right Download bulk shipment template Fill up sender, recipient and delivery information in the downloaded Bulk Shipments Template. Select to upload the edited Bulk Shipment Template Click on Import button. A Summary Page with the price for each shipment will be displayed. Confirm Orders
e-Commerce Shopping Cart Integrations
You can import your orders automatically if you are using one of these e-Commerce Shopping Carts: Shopify Woocommerce Easystore Magento Netshop Oscommerce Cubecart Zencart Lazada merchant order fulfilment excel file Opencart - coming soon 11street - coming soon Sitegiant - coming soon Instant estore - coming soon Semuts - coming soon Unicart - coming soon eBay - coming soon If you are using e-commerce shopping cart other than above, please contact us via LiveChat
We have these open APIs if you want to do custom integration with your platform: Services & Pricing Create shipment Cancel shipment Track shipment For more information, please visit our API Documentation.
How do I contact a sales representative?
We are always happy to hear from our customers. If you have an immediate need, contact us via our Live Chat or email us at email@example.com.