MatDespatch Help Center
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Everything you need to know about your account
How to refer friends
Refer MatDespatch to your friends using your referral code and they can get free credits. You will also get free credits for as long as your friends continue using MatDespatch You will get 1% from the top up amount for every top up your friend make. Forever. Your friend will get 5% free credits on their first top up using your referral code. Commission will be credited to your MatDespatch account every time your referred friends successfully top up. How to refer friends? Log in
Online Banking Purchase minimum of RM 20 account credit with Online Banking, Cash @7eleven, VISA or MasterCard. Credit Card / Credit Term Add your credit card and start shipping with us! We will charge your card on weekly basis. Cash Payment Make payment by cash by sender or cash by receiver. Only available with MatDespatch services.
What is the minimum amount of credits I need to maintain?
To start using our services, you can simply top up as low as RM 20 using online banking/credit card/debit card/bank transfer. You can also opt for credit term with a credit card. Add your credit card and start shipping with us. We will charge your card on weekly basis. We do not require you to maintain a minimum amount of credit in your account. Your account credit will only expire after 1 year from your last top-up date.
What if I Forgot My Login ID and Password?
If you forgot your user ID or password, you can reset your password here - https://app.matdespatch.com/customer/recover. Our Customer Service Representatives also will be more than happy to assist you. You can contact them via the Live Chat app on our website or our Facebook.
Credit card Auto-Debit | Credit term
Credit card Auto-Debit Have a lot of shipments and want to enjoy 1-week credit term? You can now enjoy Credit card Auto-Debit with us. We accept VISA & MasterCard. Simply add your credit card and start shipping with us. We will charge your card on weekly basis. e.g. Monday-Wednesday the following week. How does it work? Log in to our