MatDespatch Help Center
  • English (US)
  • Malay (MY)
Go to website
Back
Articles on:Customer Service
Get in touch with us!

Categories

  • About Matdespatch.com
  • Getting Started
  • Packaging
  • Deliveries
  • Help and Tutorials
  • Account
  • For Businesses
  • Join MatDespatch
  • Customer Service
  • How can I reach customer service?
    We have provided a comprehensive help desk for you to refer to if you encounter any issues with our services. If you need to contact customer service, you can reach us through these channels: Live Chat on our website Message us on Facebook E-mail us at contact@matdespatch.com Note: Live Chat and Facebook customer service is available Monday-Friday, from 9AM to 5PM. To undFew readers
  • Why We Use Live Chat Instead of a Helpline?
    We used to have a helpline phone number to assist our customers. However, we have limited manpower to handle calls and when our helpline is engaged, we are unable to follow up on certain issues. With LiveChat, everything is recorded and we can follow up with our customers. 5 Reasons To Use Live Chat For Business Website https://crisp.chat/blog/5-reasons-use-live-chat-for-business-website/Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025 MatDespatch Help CenterWe run on Crisp Knowledge.