My item was damaged during delivery
If your item was damaged during the course of delivery with us, you can claim up to RM200 as we have a liability insurance policy for every parcel sent with MatDespatch.
Process:
Make sure you notify us within 24 hours
Kindly compile: actual image of the item, image of the item when received, copy of invoice cost fee
Connect with us via Live Chat or email contact@matdespatch.com
Process:
Make sure you notify us within 24 hours
Kindly compile: actual image of the item, image of the item when received, copy of invoice cost fee
Connect with us via Live Chat or email contact@matdespatch.com
Updated on: 08/15/2018
Thank you!