Articles on: Deliveries

My item was damaged during delivery

If your item was damaged during the course of delivery with us, you can claim up to RM200 as we have a liability insurance policy for every parcel sent with MatDespatch.

Make sure you notify us within 24 hours
Kindly compile: actual image of the item, image of the item when received, copy of invoice cost fee
Connect with us via Live Chat or email

Updated on: 08/15/2018

Was this article helpful?

Share your feedback


Thank you!