Articles on: Deliveries

My item was damaged during delivery

If your item was damaged during the course of delivery with us, you can claim **up to RM200 **as we have a liability insurance policy for every parcel sent with MatDespatch.

Process:

Make sure you notify us within 24 hours
Kindly compile: actual image of the item, image of the item when received, copy of invoice cost fee
Connect with us via Live Chat or email contact@matdespatch.com

Updated on: 08/15/2018

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