> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.matdespatch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if I Forgot My Login ID and Password?

If you forgot your user ID or password, you can reset your password here -  https://app.matdespatch.com/customer/recover. 

Our Customer Service Representatives also will be more than happy to assist you. You can contact them via the Live Chat app on our website or our [Facebook](facebook.com/matdespatchmy).