> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.matdespatch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I be assured my shipment is delivered?

You can track the delivery of your shipment by visiting the Real-Time Tracking page - https://app.matdespatch.com/customer/track. 

For additional questions, contact us via our Live Chat or email us at contact@matdespatch.com.