> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.matdespatch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can the shipping charges be paid by cash?

You can use the following methods to pay for your deliveries using cash.

Cash by sender: You can hand over the cash to our rider when they come to pick up the package(s). RM3 charge will be imposed.

Cash by receiver (COD): The receiver of goods can hand over the cash to our riders once they receive the package. A 3% or RM2 charge is applied (whichever is higher).