> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.matdespatch.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I modify or cancel my delivery?

You cannot modify your order. However, you can cancel and create a new one. For cancellation, you can do so before our fleet is on the way to collect (Collecting) the package. If the fleet is already on the way or later on the delivery process, we will only refund 50% of the charge.